A trusted communications provider for leading enterprises
Your team, business and solutions, streamlined by our world-class communications solution.
Enterprises: take control of your customer and staff communications
Fone Dynamics’ proven communications and analytics platform empowers enterprises to rapidly integrate outbound and inbound voice and two-way SMS communication into their customer solution and internal processes.
With fast and simple setup, self-service management portal, expert support, flexible rates and comprehensive reporting and analytics, you can leverage your existing systems to simplify operations, innovate faster, optimise marketing activities and reduce your costs for voice and SMS with minimal time and investment.
Why Fone Dynamics for your business?
Business growth
Attract and retain more customers through an enhanced customer experience by integrating your voice and SMS solutions.
Ultra-competitive rates
Access competitive rates for local, national and international voice calls and SMS.
Built for huge volumes
Our cloud platform is designed to manage high volumes of calls and messages without skipping a beat and can automatically scale to deal with sudden spikes.
Modern cloud-based infrastructure
Our network runs on world-class cloud infrastructure, meets high security standards, features three availability zones for high uptime and is monitored 24/7 with zero tolerance for spam and scams.
Self-service management portal
From marketing and sales to customer service and operations, our portal empowers your teams to easily manage inbound and outbound voice and SMS communications and analytics in near real-time from anywhere. With the ability to turn services on or off with just a few clicks, you can improve operational efficiencies.
Integration with existing systems
We offer click-to-connect integrations with third-party platforms, a straightforward API for your developers to tap into, simple webhooks to automate specific triggers and full-service builds for advanced custom integrations.
Reliable voice
Using Session Initiation Protocol (SIP) technology, we offer cost-effective, flexible and reliable voice services that allow you to use your existing telephony systems with the added features, control and flexibility of modern platforms. Proactive call monitoring and smart routing handle high-volume traffic at different times of the day/locations.
Integrated SMS
Easily build two-way SMS capabilities into your solutions with flexible options including via our self-service management portal, email, SMPP or API. Benefit from features such as bursting, smart carrier routing and multiple redundancies for reliable delivery.
Campaign reporting
Access accurate analytics on the performance of marketing sources. Accurately measure call conversions and sales from inbound and outbound calls, SMS and specific campaign numbers down to individual engagement without manual attribution. Generate easy-to-read graphs and charts in the portal and drill down to key metrics like site visitors, clicks, calls, conversions and geo-location.
Fanatical 24/7 support
We back you up with expert technical support and round-the-clock customer service, flexibility and a can-do attitude.
Let us show you just how simple communications can be.
Call us on 1800 FONE DYNAMICS or request a demo today.
